Empowering Your Future

At The Better Living Project, we're dedicated to providing expert consulting services tailored to your needs. Based in Manchester, United Kingdom, we strive to make a positive impact on the lives of our clients. Discover how we can help you understand your rights and claim the compensation you deserve.

Claiming Compensation Made Easy

We understand the challenges that come with navigating complex compensation claims. That's why The Better Living Project is here to help. We specialise in assisting clients with claiming compensation and ensuring they fully understand their rights. Let us guide you through the process with expert advice and unwavering support.

Improving Lives Through Informed Decisions

The Better Living Project is committed to improving the lives of people by empowering them to make well-informed decisions. We provide the resources and support needed to understand what's financially available, enabling you to take control of your future. Our goal is to make a tangible difference in your life by providing access to valuable information and support.

Genuine Care and Local Support

What sets The Better Living Project apart is our genuine care for our clients and our commitment to providing local support. We have representatives in and around communities who are able to visit properties, assist with questionnaires and survey reports, and offer information that may benefit residents. Our personal approach ensures you receive the tailored support you deserve.

Services

Housing Disrepair

Housing disrepair refers to serious problems in a rented home that your landlord has failed to fix — even after you've reported them. This includes:

  • Damp and mould

  • Leaks or broken plumbing

  • Faulty electrics or heating

  • Infestations (rats, cockroaches, etc.)

  • Unsafe flooring or structural issues

How We Help:

At The Better Living Project, we support social and council housing tenants in claiming free legal help and compensation when landlords neglect their duty. We:

  • Listen to your concerns

  • Help you document disrepair

  • Refer your case to ethical, regulated solicitors

  • Guide you through the full process — with no upfront costs

Irresponsible Lending

Irresponsible lending happens when a lender gives someone credit (loans, cards, buy-now-pay-later) without properly checking if they can afford to repay — leading to hardship, stress, and spiralling debt.

 How We Help:

We help people understand if they were mis-sold credit and:

  • Identify signs of irresponsible lending

  • Connect them to specialist legal partners who may reclaim money or wipe the debt

  • Support with gathering documents and guiding them through the claim

What is an IVA?

An Individual Voluntary Arrangement (IVA) is a legally binding agreement to repay debts over time — but many people are misled into them without understanding the full risks.

 How We Help:

  • We review existing IVAs and identify if they were mis-sold

  • We connect people to independent insolvency and legal experts

  • We raise awareness of debt relief scams and push for better advice in the community

Training & Community Support

We don’t just help people claim — we build capacity in the community.

We Train:

  • Community Reps & Volunteers to identify housing, debt and lending issues

  • Case Handlers & Outreach Teams to handle cases ethically and professionally

  • Other Organisations that want to offer these services in their own communities

We offer clear training programmes, resources, and ongoing support. We’re also happy to outsource our services, so smaller CICs or churches can use our structure without the burden of managing it all themselves.

"The Better Living Project truly cares. They went above and beyond to explain my rights and helped me understand my options. I highly recommend their services!"

Sarah Thompson, Social Housing Tenant